Website Terms and Conditions

Welcome to the Terms and Conditions of the tenti.co.il website (hereinafter: the “Website”), operated by Mr. Tamir Gabriel (hereinafter: the “Website Operator” or the “Website Management”). The Website serves as an informational and marketing website intended to present general information about at-home IV therapy services, including details about the nature of the service, its features, benefits, potential target audiences, and general professional content in the fields of health and quality of life. It is hereby clarified that the information appearing on the Website is intended for general informational and enrichment purposes only, and does not constitute medical advice, a medical opinion, a diagnosis, a prescription, a personal treatment recommendation, or a substitute for individual consultation with a physician or qualified medical professional.

The content appearing on the Website should not be regarded as a commitment to any medical outcome, and any reliance on this information is made at the user’s sole responsibility. Browsing and/or using the Website constitutes full, explicit, and irrevocable agreement to these Terms of Use. The services presented on the Website are IV therapy services provided at the customer’s home, accompanied by a certified nurse and in accordance with the provisions of all applicable laws and relevant professional guidelines.

It is clarified that the service is not an emergency medical service and is not intended for medical emergencies, life-threatening conditions, or situations requiring immediate treatment in a hospital or urgent care center. In any case of suspected serious medical condition, sudden deterioration in health, or need for immediate treatment, the user must contact emergency medical services or an emergency room without delay. The Website Operator reserves the full right, based on professional and reasonable discretion, to refrain from providing the service or to discontinue it if the applicant’s medical condition is unsuitable for treatment in a home setting or requires examination and medical treatment in an appropriate medical institution.

The Website may include articles, reviews, professional content, tips, and general explanations on topics related to health, recovery, prevention, and quality of life. Such content is intended for general enrichment only and is not tailored to the personal circumstances of each user. It should not be regarded as personalized medical advice, nor does it create a caregiver-patient relationship or any other binding professional relationship between the user and the Website Operator or anyone on its behalf. The responsibility for examining the suitability of the service to each customer’s personal condition rests solely with the customer, subject to a separate service agreement to be signed with the Website Operator, if signed.

It is clarified and emphasized that the mere presentation of the services on the Website does not constitute a binding offer to provide any service, and the actual provision of the service is subject to the Website Operator’s discretion, professional suitability assessment, availability, service areas, and completion of an orderly engagement process that includes, among other things, provision of details, relevant health declarations, and signing a dedicated service agreement. The binding engagement terms, including the scope of the service, its limitations, the responsibilities of the parties, payment terms, cancellations, and limitations of liability, shall be regulated solely within the service agreement signed between the parties, and that agreement shall prevail in any case of contradiction or inconsistency with what is stated on this Website.

Use of the Website is subject solely to the laws applicable in the State of Israel, and the Website Operator does not undertake that the content or services presented on it are suitable or permitted for use outside Israel. The user declares that use of the Website is made at their full responsibility, and that they are aware that the Website Operator is not responsible for any direct, indirect, consequential, or special damage that may be caused as a result of reliance on information appearing on the Website or as a result of using it, unless expressly determined otherwise and in accordance with any mandatory law that cannot be waived.

The Website provides the option to leave personal details for the purpose of receiving offers or joining the mailing database. The user confirms that all details provided by them are correct, complete, and accurate, and that they shall have no claim against the Website Management regarding a response, or lack of response, to an inquiry that included incorrect or incomplete details.

The Website services, including the information presented on it, do not constitute professional or personal advice of any kind. Any reliance on the Website content is made at the user’s sole responsibility. The Website reserves the right to prevent access or temporarily or permanently block a user in the event of misuse or violation of these Terms of Use. In addition, it is strictly prohibited to perform actions on the Website such as system intrusion, code injection, data mining, or use of automated means. The provisions of these Terms and Conditions shall apply to any use you make of the Website.

If you do not agree to any of these terms, you are requested not to make any use of the Website. Wherever these Terms and Conditions use the masculine form, the intention also includes the feminine form by implication. Section headings are provided for the convenience and orientation of the user and shall not be used in interpreting these Terms and Conditions.

1. Definitions

1.1 “Browsing the Website” means any type or method of use, existing or future, including by computer, mobile phone, and/or other devices. The mere use of the Website and its content is subject to the conditions set forth in these Website Terms and Conditions, and entering the Website indicates that the user has carefully read the Terms and Conditions, understood their direct and indirect implications, and expressed their agreement and approval of what is stated herein.

1.2 “User” or “Visitor” means any person, corporation, or any other entity, whether an individual, business, organization, or any other definition, who browses the Website.

1.3 “Personal Details” means any identifying information of the user, including first name and last name, mobile phone number, residential address, email address (fields that must be completed in order to receive the service will be clearly marked), and any other identifying information provided by the user with consent by marking a button.

1.4 The Website may include information relating to external parties, including other service providers. It is clarified that any engagement with such a party shall be conducted on the basis of a separate agreement, and publication on the Website should not be regarded as a commitment regarding third-party services.

2. Restrictions on Use of the Website

2.1 Any visitor may use the Website if they are: 18 years of age or older, the holder of a valid Israeli identity card or foreign passport, or a corporation duly incorporated and registered in Israel, the holder of a valid Israeli or international credit card, and the holder of an address in Israel.

2.2 If you have any question, clarification, or inquiry regarding the Website or the services offered on it, you may contact the Website’s customer service directly at the email address appearing on the Website.

3. Proprietary Rights

3.1 The Website may display or send updates to users who requested to leave personal details on the Website, including content updates and information about services and products appearing on the Website, as well as services and products of other businesses, promotions, and news, within the meaning of Section 30A of the Communications Law (Telecommunications and Broadcasting), 5742-1982. If at any stage you prefer to remove yourself from the mailing list in order not to receive emails or text messages in the future, please remove your email or phone number from the mailing list in the designated place. Additional details regarding the “direct mailing” mechanism can be found in the Privacy Policy appearing on the Website.

3.2 The Website shall be the sole owner of all personal details collected on the Website, including the scope of use of the Website, the identity of its users, the manner of use, and/or any other information relating to browsing the Website and the database accumulated in relation thereto.

3.3 All intellectual property rights, including copyrights in all content appearing on the Website, all information and/or displays appearing on the Website, including marketing text, specifications, verbal presentation of a product and/or service, graphics, design, icons, trademarks, logos, images, and so forth, as well as their editing and presentation, are the exclusive property of the Website and/or anyone on its behalf. It is strictly prohibited to use them without express written authorization. The content appearing on the Website may not be copied, duplicated, distributed, published, or used in any other way unless the Website has given its written consent in advance.

3.4 The Website Management reserves the right to offer you promotions, benefits, and discounts on the Website at its sole discretion. The Website Management may also terminate such promotions, benefits, and discounts at any time, replace them, and/or change them without any prior notice.

3.5 The Website may include company names, brands, registered or unregistered trademarks, service marks, logos, or links of third parties (hereinafter collectively: the “Marks”). These Marks are the property of their owners. Nothing on the Website, directly or indirectly, constitutes authorization, license, or grant of any right to use such Marks without the express written permission of the owners of the Marks and/or the rights holders in connection with such use.

4. Disclaimer of Liability

4.1 We strive to provide you with the information and content presented on the Website without interruptions. However, due to technical considerations, third-party failures, or other reasons, there may be interruptions in Website availability and/or inconsistencies in the services and products presented to you. The user declares that they are aware that the Website bears no responsibility in this regard and waives any claim, allegation, or demand against the Website and/or anyone acting on its behalf in connection therewith.

4.2 In addition, the user absolutely and irrevocably releases the Website and/or anyone on its behalf from liability for any type of damage, inconvenience, loss of any type of information, distress, loss, expenses, tort compensation of any kind, and the like, caused directly or indirectly to the visitor or any third party due to the use of the Website content and services. For the avoidance of doubt, it is clarified that the Website Management shall not be responsible in any way or form for any use the visitor makes of the information appearing on the Website, whether directly or indirectly.

4.3 Without derogating from the generality of the above, the Website Management shall not bear any responsibility whatsoever, including but not limited to: any responsibility arising from the availability, accuracy, timeliness, reliability, morality, or ability to use the content and/or products and/or services appearing on the Website, any representation regarding ownership and/or other proprietary rights, representations regarding non-infringement, representations regarding merchantability and/or fitness for any purpose, and representations arising from the course of trade and/or use.

4.4 The provisions of this section above shall apply, without derogating from the generality of the above, also, but not only, to any damage, liability, or expense of any kind, direct and/or indirect, caused to you and/or to any other person and/or corporation as a direct and/or indirect result of any error, omission, and/or defect in the content and/or any failure to act, error, omission, interruption, defect, delay in operation and/or transmission, computer virus, spyware, communication failure, theft and/or destruction and/or damage to a record, unauthorized access and/or use of a record, including but not limited to any cause of action based on contract, tort, negligence, defamation, and/or any other cause of action of any kind, under any law and/or agreement.

4.5 The Website services may undergo frequent changes and improvements. For this purpose, the Website Management may change any aspect related to or involved in any of the Website services, without the need to provide prior notice. Such changes will be made, among other things, taking into account the activities and constraints of the Website Management, the dynamic nature of the internet, and technological and other changes occurring within it. By their nature, such changes may involve malfunctions and/or initially cause inconvenience and the like. You shall have no claim, demand, or lawsuit against the Website Management due to such changes and/or malfunctions that may occur during their implementation.

5. User Undertaking on the Website

5.1 Each user undertakes not to breach or disable any safety measure or security code, of any kind, present or future, existing in the Website services. It is strictly prohibited to operate any computer application or other means for the purpose of isolating, scanning, or collecting information or content from the Website services, including for the purpose of creating a database or collection, displaying or retransmitting the information, displaying the information within a frame (Framing), displaying the information or content without advertisements or other commercial content, linking the information or the Website to other content, embedding information (Embedding), and the like.

5.2 The Website includes forms for collecting user details for contact purposes, such as “Contact Us”, “Leave Details”, and similar forms. The user hereby confirms that the information provided by them is correct, accurate, and up to date, and that they provide it of their own free will for the purpose of receiving information or service.

6. Privacy of Information Provided by You and Databases

6.1 We take care to protect your privacy. For this purpose, we ask you to carefully read the Privacy Policy appearing on the Website. The Privacy Policy may be changed from time to time without prior notice, and therefore we recommend that you review the Privacy Policy, as well as these Terms and Conditions, frequently.

6.2 The Website Management shall use the information you provide to it in accordance with the provisions of the Protection of Privacy Law, 5741-1981 (the “Protection of Privacy Law”). Accordingly, you shall be entitled to review the information collected and held by the Website Management in accordance with the Protection of Privacy Law. If you find that the information about you that you reviewed is incorrect, incomplete, unclear, or not up to date, you may contact the Website Management with a request to correct or delete the information.

6.3 In certain cases detailed in the Protection of Privacy Law, you may contact the Website Management and request that the information relating to you be deleted from the databases. In such a case, the Website Management will delete information required for contacting you with commercial offers as stated above. However, information required by the Website Management for managing its business, including documentation of commercial and other actions you performed with the Website, will continue to be retained according to law, but will no longer be used for contacting you.

6.4 For any issue relating to the content and use of the Website, please contact the Website Management through the “Contact Us” page in order to submit a complaint regarding content. The inquiry must include a link to the exact location where the relevant content appears, as well as accurate contact details.

7. Publication of Information on the Website

The information and updates published on the Website are provided and delivered to the public of users as is. The Website is not responsible for the content, accuracy, completeness, or timeliness of such information, and bears no responsibility for damages, losses, or expenses caused as a result of users’ reliance on this information. It is clarified that publication of information on the Website does not constitute any recommendation or commitment on behalf of the Website. The user declares that they are aware that reliance on such information is not a substitute for individual professional advice.

8. Governing Law and Jurisdiction

8.1 The exclusive jurisdiction for any matter relating to these Terms and Conditions or the use of the Website shall be the competent courts in the city of Tel Aviv only. These Terms of Use may be changed at any time by the Website, at its sole discretion. The version of the Terms and Conditions as published on the Website shall be the binding version at all times.

8.2 Any delay by the Website Management in exercising any right granted to it under the above provisions, or any failure by the Website Management to insist on such right, shall not be considered a waiver of its rights.

8.3 The user undertakes to indemnify and compensate the Website Management, its employees, officers, and anyone on its behalf, for any damage, loss, expense, claim, or demand brought against them by any third party as a result of the user’s use of the Website, including due to provision of incorrect or incomplete information, infringement of intellectual property rights, unauthorized use of Website content, or violation of these Terms of Use.